Agreement Between User and Novvative
Welcome to Novvative. The Novvative website (the "Site") is comprised of various web pages operated by
Novvative LLC. Novvative is offered to you conditioned on your acceptance without modification of the terms,
conditions, and notices contained herein (the "Terms"). Your use of Novvative constitutes your agreement to
all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Novvative is a site to inform existing clients our services and products. We also use forms to collect
information so better provide service with these people.
Privacy
Your use of Novvative is subject to Novvative LLC's Privacy Policy. Please review our Privacy Policy, which
also governs the Site and informs users of our data collection practices.
SMS Messaging
Novvative uses SMS for notifications and appointment confirmations.
You can cancel the SMS service at any time. Simply reply text "STOP" to the number. Upon sending "STOP," we
will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS
messages from us. To rejoin, sign up as you did initially or texting the same number, Subscribe, and we will
resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or
reach out directly to hello@novvative.com or call the number from the SMS.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. You will
receive a message for each notification. If you have any questions about your text plan or data plan, it is
best to contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy.
Children Under Thirteen
Novvative LLC does not knowingly collect, either online or offline, personal information from persons under
the age of thirteen. If you are under 18, you may use Novvative only with permission of a parent or guardian.
Links to Third Party Sites/Third Party Services
Novvative may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of
Novvative LLC and Novvative LLC is not responsible for the contents of any Linked Site, including without
limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Novvative LLC is
providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement
by Novvative LLC of the site or any association with its operators.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use Novvative strictly in
accordance with these terms of use. As a condition of your use of the Site, you warrant to Novvative LLC that
you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the
Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other
party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information
through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of Novvative LLC or its suppliers and
protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to
observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in
any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create
derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Novvative
content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any
protected content, and in particular you will not delete or alter any proprietary rights or attribution
notices in any content. You will use protected content solely for your personal use and will make no other use
of the content without the express written permission of Novvative LLC and the copyright owner. You agree that
you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or
implied, to the intellectual property of Novvative LLC or our licensors except as expressly authorized by
these Terms.
Indemnification
You agree to indemnify, defend and hold harmless Novvative LLC, its officers, directors, employees, agents
and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees)
relating to or arising out of your use of or inability to use the Site or services, any user postings made by
you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your
violation of any applicable laws, rules or regulations. Novvative LLC reserves the right, at its own cost, to
assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which
event you will fully cooperate with Novvative LLC in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these
Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity
for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration
pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the
American Arbitration Association, or a similar arbitration service selected by the parties, in a location
mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon
it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or
arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to
recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in
regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions,
whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The
parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision.
The entire dispute, including the scope and enforceability of this arbitration provision shall be determined
by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations
and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE
CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION
AGAINST THE OTHER. Further, unless both you and Novvative LLC agree otherwise, the arbitrator may not
consolidate more than one person's claims, and may not otherwise preside over any form of a representative or
class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE
INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NOVVATIVE LLC
AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
NOVVATIVE LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY,
TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON
THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE,
PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND.
NOVVATIVE LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NOVVATIVE LLC AND/OR ITS SUPPLIERS BE
LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES
WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY
WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED
SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS,
SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE,
WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NOVVATIVE LLC OR ANY OF
ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR
SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Novvative LLC reserves the right, in its sole discretion, to terminate your access to the Site and the
related services or any portion thereof at any time, without notice. To the maximum extent permitted by law,
this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive
jurisdiction and venue of courts located in Denton County, Texas in all disputes arising out of or relating to
the use of the Site.
Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these
Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and
Novvative LLC as a result of this agreement or use of the Site. Novvative LLC's performance of this agreement
is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of
Novvative LLC's right to comply with governmental, court and law enforcement requests or requirements relating
to your use of the Site or information provided to or gathered by Novvative LLC with respect to such use. If
any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including,
but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or
unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches
the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and
Novvative LLC with respect to the Site and it supersedes all prior or contemporaneous communications and
proposals, whether electronic, oral or written, between the user and Novvative LLC with respect to the Site. A
printed version of this agreement and of any notice given in electronic form shall be admissible in judicial
or administrative proceedings based upon or relating to this agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and maintained in printed form.
It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Novvative LLC reserves the right, in its sole discretion, to change the Terms under which Novvative is
offered. The most current version of the Terms will supersede all previous versions. Novvative LLC encourages
you to periodically review the Terms to stay informed of our updates.
Last updated: August 2025
